Shipping policy
Shipping policy
Each Maha piece is handmade in Dubai with attention to detail and craftsmanship, and shipped from our European warehouse to clients worldwide.
Processing Time
All orders are carefully prepared and processed within 1 business day after payment confirmation.
Please note that custom or personalized items may require additional processing time.
Estimated Delivery Times - Worldwide Shipping
Delivery times vary depending on the destination:
-
Netherlands:
1–2 business days -
Europe (excluding the Netherlands):
2–5 business days -
Outside Europe:
4–10 business days
Delivery times are estimates and may vary due to carrier delays or customs procedures beyond our control.
Shipping Charges
Shipping costs are calculated at checkout based on your location and the weight of your order.
Occasional free shipping promotions may apply and will be clearly displayed at checkout.
Tracking & Notifications
Once your order has been dispatched, you will receive a tracking number via email to follow your shipment.
Please note that tracking updates may be delayed during customs processing for international orders.
Customs, Duties & Taxes
For international shipments, customers are responsible for any customs duties, import taxes, or additional fees imposed by the destination country.
Lost or Damaged Shipments
If your order arrives damaged or is lost in transit, please contact us as soon as possible at:
Our team will assist you promptly with claims or replacements where applicable.